Cancellation and Refund Policy

Cancellation and Refund policy:

Before a refund is granted, allow us to try and help solve any problem you have by opening a ticket in our support desk. Please give it 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer a lot faster to your requests.

Nature of digital media (software) that can be downloaded instantly after a purchase has been made. There is no “trial” or “grace period” after purchasing any product which means all sales are final. Once you have purchased the software, there is no way to “return” it. As such refunds can not be provided.

We can do refund if the product you downloaded from the website was completely unusable.

Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

Some offers might include a non-refundable clause. In this case, it will be visible or linked from the offer page.

Refund Exceptions
No refunds are provided for:

In VIP Membership Subscription as it is a complete set of products at a very convenient price for which you can cancel any time. We discourage you from purchasing the VIP Membership for testing purposes.
Renewals are strictly non-refundable,Renewals for which you can cancel easily anytime the automatic payment at the deadline directly from your My Account Page
Requesting a refund for the same product twice.
Offers and discounts are valid for future orders only and can’t be used to ask for refunds or partial refunds of existing purchases.

No returns/refunds will be offered for digital products except if the product you’ve purchased is:

Completely non-functional
and/or product main description was fully misleading.
and/or you didn’t download any or many files from our website.

– then you do have the option to request a refund.

We also reserve the right to refuse a refund in following situations:

You have changed your mind about an item/subscription.
You bought an item by mistake and the product(s) was sent/already downloaded by you.
Product was bought by your employee or inmate from your PayPal account which he/she had legal access.
You can not install the downloaded product
The product is incompatible with your WordPress, plugins or web server settings
The product does not function as you want
The product displays a message about the need to enter a license key or activation
You broke your website when installing the product
You refused provide to our support staff access to your web-site to investigate our product you are having issue with.

Please also note that:

You may cancel your account at any time, however, there are no refunds for cancellation.
If you will get a refund you cannot use downloaded premium products any more.
If the product after update is still damaged, we may offset the amount of your refund by the diminished value of the product.
Refunds can take up to 14 days to reflect in your account.

Do GPLBuggy provide license keys?

We cannot and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under the GNU GPL License. There is no need for license keys to use them any of the projects as you require. The themes and plugins only require license keys in order to receive regular updates from their creators.

What makes our prices so affordable?

WordPress is licensed under GPL. The majority of WordPress products, such as themes and plugins have been licensed by the General Public Licence (GPL). That means once we’ve bought the item, we can distribute it, if we wish to do this. The money you spend on our website is used to maintain and purchase new products for 3rd party plugin creators and themes. Crowd funding keeps prices down and allows us to give this advantage to our customers. Our products don’t include premium support. We’re able to provide up to 90% discount on the most essential premium WordPress plugins.

Why should I buy this site?

Lower cost. Original files that are free of malware or viruses. No advertising. All software works on unlimited web pages (domains) (unlimited licensing). All products are accessible through direct hyperlinks. We frequently update products and continue to include new products that are hard to find and everywhere else!